Frequently Asked Questions

Once you sign our program agreement, and pay for the program, I will drop ship your test kits, and we will set up our initial 90 minute consultation. Kits can take up to 5-7 days to receive.

The first coaching session will begin once all test results are received and reviewed by me. This usually takes up to 2-3 weeks from the submission of the tests by the labs.

Once the agreement is signed, you will receive an email from me with details of my personal cell and email address. I will respond to all queries within 24 hours.

If you have a medical emergency, please call 911 immediately. My role as your FDN-P is to provide guidance and support on your health journey, I do not treat or diagnose, and you will need to see your medical practitioner.

Before we begin, I will be sending you a series of questionnaires to fill out. These will help me understand who you are, how you have been feeling, your goals, the way your body operates and a host of information all about you. Once I receive these questionnaires back, we will schedule our initial consultation. There are two free sessions before we begin our coaching program together to help me get to know you better and for us to set expectations about our work together. You will hopefully leave these sessions excited about your future and feeling better.

I require 24 hour notice for all coaching sessions, and 48 hours for results and recommendation sessions.

If you would like to cancel your program, you are still responsible for full payment per our agreement. There are no refunds, however, you can transfer your coaching program to a family member. This is an important decision that I expect you to think about before entering into our agreement.

Orders are fulfilled as they are received and sent out the next day. You will receive confirmation and tracking details.

The order will include a return address for you to send, and you will be refunded in full.

As I do not diagnose, or treat with prescriptions, my services are not covered by insurance currently. However, you are able to use an FSA or HAS to pay for services pre-tax.

Please see the tab on coaching programs and session options. You have the option of joining my Jumpstart, Intensive, and Transformation programs. There are extra sessions built into these programs, however, if you need more, we can include add-ons when needed.

Once the agreement is signed you will receive a link to the client portal and create your login information.

You can click the link forgot my password, and will receive an autogenerated email with instructions how to change. If there are any issues, you can click here to contact the team directly.